Replacement computer

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Dynamic Metalworks
Posts: 50
Joined: Mon May 11, 2015 4:27 pm
Location: Montrose, CO
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Replacement computer

Post by Dynamic Metalworks » Tue Dec 31, 2019 3:42 pm

CandCNC,

What does it cost to order a replacement refurb computer for CCNC?
CommandCNC, DTHC IV

http://www.DynMetalworks.com

admin13o5
Site Admin
Posts: 4820
Joined: Tue Sep 03, 2013 5:39 pm

Re: Replacement computer

Post by admin13o5 » Wed Jan 01, 2020 8:53 pm

Whn we have them in stock they are boaut 225.00 loaded and configured . The new Shuttle Mini with a full two year warranty is 475.00 If you stil have acess to your HD you can:
1. Buy any PC of the same model and do a HD transplant. Linux is a LOT more forgiving of hardware changes than Windows If you r have the SSD you will have to get the PC to recognize it as the boot drive and do some BIOS tweaks.
2. Use the recovery siticks yoo have and clone up a new PC . If you have done any upgrades since you initial purchase you will need to do an upgeade afer you get the recovery up and running THEN you can copy over the linuxcnc folder and subfolders to get back your Configs.
3. Buy one of our preconfigured PC's and do the linuxcnc transfer or if its not avaialble just get it set back up .

Dynamic Metalworks
Posts: 50
Joined: Mon May 11, 2015 4:27 pm
Location: Montrose, CO
Contact:

Re: Replacement computer

Post by Dynamic Metalworks » Thu Jan 02, 2020 9:32 am

The HD crashed. I can purchase a new HD and install it. Is someone at CandCNC able to walk me through reinstalling Linux and CCNC from the recovery sticks?
CommandCNC, DTHC IV

http://www.DynMetalworks.com

admin13o5
Site Admin
Posts: 4820
Joined: Tue Sep 03, 2013 5:39 pm

Re: Replacement computer

Post by admin13o5 » Thu Jan 02, 2020 5:21 pm

Yes. You need to go ahead and boot from the Linux stick and do the base Linux install and then pull that stick and let it boot to linux offf the HD and then do the Install off the programs stick. Once you have that done you need to call and let them give you any BIOS tweaks you might need and then you should have a raw (new) system .

One thing you might try is to get the system running again and put the old HD in and see if you can read any of the data folders. Your licenses for CommandCNC and SheetCAM are on there . if you can't, send an email with the the purchase info, (name or order number) and accouning will have to go and find the sheetcam license for you
Once its restored it would be a godd idea to go ahead and do the CommandCNC 1.2.1 update and make sure you read the Update Document and you also do the firmware updates on the Hub and the DTHC after you do the CommandCNC update.

If the drive spins up and it just won't read it you can try a recovery tool or boot from the memory stick and let LINUX try and read or diagnose the issue or even read some files. There are drive recover apps in LINUX (Ubuntu ) taht actually work better than Windows recovery but your computer will need to be running LINUX


IF its the plater type HD and it won't spinup when you power it try this: Hold it in your hand and tap it on its side sharply with a blunt opject . You have nothing to lose and it might start the disc spiing again. In older drives the heads don't get retracted on power down and they can fall down and "sticK" tot he platters and it won't spinup. If one tap does not do it try several unitl you are sure its REALLY dead.

Dynamic Metalworks
Posts: 50
Joined: Mon May 11, 2015 4:27 pm
Location: Montrose, CO
Contact:

Re: Replacement computer

Post by Dynamic Metalworks » Fri Jan 03, 2020 9:21 am

Thanks for the help. I will start working on this and will be in touch.
CommandCNC, DTHC IV

http://www.DynMetalworks.com

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